Privacy Policy

1. Introduction

Prima Technologies ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

2. Information We Collect

We may collect the following types of information:

• — Contact information: name, email address, and any other contact details you choose to include in a message.
• — Inquiry information: the question, idea, feedback and optional context you choose to share.
• — Referral information: campaign labels in the page URL may accompany your note. This inquiry flow does not install analytics cookies or store the note in your browser.
• — Communication data: messages and correspondence you send us via contact forms or email.

3. How We Use Your Information

• — To respond to questions, feedback and inbound conversations
• — To understand the feedback you choose to share and improve the experience
• — To comply with legal obligations

Your messages to PrimaTech

PrimaTech uses your note to understand your question and reply. When online sending is paused, preparing a draft does not send it; you must send it from your own email app. When enabled, messages use Resend for email delivery to our company mailbox. Sending a message does not subscribe you to marketing. Contact hello@primatech.co for questions about your inquiry.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact and inquiry data is typically retained for up to 24 months after last interaction, unless you request earlier deletion.

5. Data Processors & Third Parties

We may share your data with trusted third-party service providers who assist us in operating our website (e.g., email delivery services and cloud hosting). These processors are contractually obligated to handle your data securely and only for the purposes we specify.

6. International Transfers

As a Dubai-based software company, your data may be transferred to and processed in jurisdictions outside the UAE. We ensure appropriate safeguards are in place for any such transfers, consistent with applicable data protection standards.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• — Access the personal data we hold about you
• — Request correction of inaccurate data
• — Request deletion of your data
• — Withdraw consent for marketing communications
• — Object to or restrict certain processing activities

8. Cookies

The current public pages do not install analytics or advertising cookies. Authentication cookies are used for private sign-in when configured. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Contact for Privacy Requests

To exercise your rights or ask questions about how we handle your data, please contact us at: hello@primatech.co