Privacy Policy

1. Introduction

Prima Technologies ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• — Contact information: name, email address, company name, and role when you submit a form or book a consultation.
• — Project information: budget range, timeline preferences, and service interests submitted through our consultation form.
• — Usage data: IP address, browser type, pages visited, and referral source — collected automatically through cookies and analytics tools.
• — Communication data: messages and correspondence you send us via contact forms or email.

3. How We Use Your Information

• — To respond to your inquiries and process consultation requests
• — To deliver and improve our services
• — To send relevant updates if you have opted in to our newsletter
• — To analyze website usage and improve user experience
• — To comply with legal obligations

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact and project data from consultation requests is typically retained for up to 24 months after last interaction, unless you request earlier deletion.

5. Data Processors & Third Parties

We may share your data with trusted third-party service providers who assist us in operating our website and delivering services (e.g., email delivery services, analytics providers, cloud hosting). These processors are contractually obligated to handle your data securely and only for the purposes we specify.

6. International Transfers

As a Dubai-based company serving global clients, your data may be transferred to and processed in jurisdictions outside the UAE. We ensure appropriate safeguards are in place for any such transfers, consistent with applicable data protection standards.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• — Access the personal data we hold about you
• — Request correction of inaccurate data
• — Request deletion of your data
• — Withdraw consent for marketing communications
• — Object to or restrict certain processing activities

8. Cookies

Our website uses cookies to enhance functionality and analyze traffic. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Contact for Privacy Requests

To exercise your rights or ask questions about how we handle your data, please contact us at: privacy@primatech.co